Refund Policy
Last updated: October 3, 2026
Thank you for purchasing digital products from Rekowag.
Our products are delivered digitally and may become available immediately after payment.
Digital Product Refunds
Because digital products cannot normally be returned in the same way as physical goods, refund eligibility may depend on whether the product has already been accessed or downloaded, the reason for the request and applicable consumer law.
We will review refund requests involving issues such as duplicate charges, accidental duplicate purchases, technical problems that prevent access to the purchased product, or other circumstances where a refund is required by applicable law.
Product Access Problems
If you paid successfully but cannot access or download your ebook, please contact us before submitting another purchase.
Email:
Please include the email address used for the purchase and any relevant order information.
Refund Requests
To request a refund, contact support@rekowag.com and explain the reason for your request.
Refund requests should be submitted as soon as reasonably possible after purchase.
Where Paddle processed the transaction, the refund may be processed through Paddle and may also be subject to applicable Paddle procedures and consumer protection requirements.
Processing Time
Approved refunds are returned through the original payment method. The time required for funds to appear may depend on the payment provider, bank or card issuer.
Consumer Rights
Nothing in this Refund Policy removes or limits statutory consumer rights that apply in your country or region.
Contact
Rekowag
Published by Tonesmith
Website: rekowag.com
Email: support@rekowag.com